Introduction
This Privacy Policy explains how Vision Power collects, uses, and protects your personal information. We respect your privacy and aim to be transparent about what data we collect and why. Laws like the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) require us to tell you what personal data we collect, how we use it, with whom we share it, and how you can exercise your rights.
What personal information do we collect?
- Information you provide directly. When you create an account, place an order, or contact us, we collect information such as your name, email address, billing address, payment details (via our payment processor), and any other information you voluntarily provide.
- Automatically collected information. We collect information about how you interact with our site, such as your IP address, browser type, device information, and pages visited. This may involve the use of cookies and similar technologies.
- Information from third parties. If you choose to log in using a social media account or payment provider, we may receive certain information (for example, your email address) from that third party, subject to their privacy policies.
Why do we collect personal data?
According to privacy guidance, you should determine the legal basis for collecting each category of data and explain it. We collect personal data:
- To process your purchases and deliver digital products to you.
- To manage your account and provide customer support.
- To send you important information about your purchase, account, or changes to our policies.
- To send marketing messages (only if you opt in). You can unsubscribe at any time.
- To comply with legal obligations and enforce our Terms.
How we collect data
We collect personal data when you make a purchase, create an account, sign up for our newsletter, or use our contact form. We also use cookies and similar technologies to gather usage information.
How we use and share personal data
We use the information we collect to operate our business and provide the services you request. We may share your data with:
- Payment processors and service providers. We share your payment information with our payment processor to complete your purchase. We may also share data with hosting providers or email service providers who help us deliver our services.
- Legal or regulatory bodies. We may disclose information when required by law or to protect our rights.
We do not sell your personal data. If we ever consider selling personal information, we will update this policy and give you the right to opt out.
Your rights and choices
Depending on where you live, you may have the right to:
- Request access to the personal information we hold about you.
- Ask us to correct or delete your personal information.
- Opt out of marketing communications.
- Request that we stop processing your data (in certain circumstances).
If you would like to exercise any of these rights, please contact us. California residents have the right to know what categories of personal information we collect and how we use them, and EU users have the right to withdraw consent at any time.
Cookies and tracking technologies
Cookies are small text files stored on your device. We use necessary cookies to make our site work and optional cookies for analytics. Where required by law, we will ask for your consent before placing non‑essential cookies. You can change your cookie preferences in your browser settings.
Data security
We use reasonable technical and organisational measures to protect your information. However, no method of transmission or storage is 100 percent secure, and we cannot guarantee absolute security.
Children’s privacy
Our site is not directed to children under 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it.
Retention of data
We retain personal information for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations and resolve disputes. When we no longer need the data, we will securely delete or anonymise it.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or applicable laws. When we do, we will revise the “Last updated” date and, if the changes are significant, we will notify you through our site or by email.
Contact us
If you have questions about this policy or your data, please contact [email protected]
.